Feature Ideas

I really need to be able to export these internal comments. I'm trying to monitor how accurate my team is. This is one way of figuring out if they are having issues. I'd like to be able to download this from the main dashboard and from the client level. What I'm trying to do is print the review points. We use the internal comments to keep track of things that we find and need to be corrected or just to ask questions of the other team members.

I am not seeing an option for the Financials Review or the Publish Reports to show current quarter vs. prior quarter balance sheet reports. I do see an option for this for the P&L reports, but the balance sheet only allows you to view current month vs. prior month or prior year with variances.

When someone starts working on a monthly close, have the status automatically switch to "In Progress". Thanks

It would be great to be able to Archive clients that we are no longer engaged with, so that we don't have to pay for them but at the least, all the communications and the To-do's are saved.

Accountants frequently receive requests via email creating duplicate work to incorporate those requests into the task management portion of Xenett.

The ability to apply payments to ap or ar that are just sitting out there

Sometimes email notifications have delay, We noticed that when someone messages us through the portal we won't get notified until 30 mins - 1 hr later. Also, there is no sound when notification comes through. Sometimes we open lots of windows that it's hard to find the xenett website. I suggest there is an option to download desktop app for windows/mac so we can easily pin the xenett app in the taskbar and will also have option to get notification with sound like a ding or something and there is also an option to mute it. It would also be helpful to see the number of notifications if notification is enabled in the desktop app something like slack, please see attached screenshot. Thanks!

Email or text alerts when bank balances are below or above certain thresholds. Thanks

Ability to create a list of documents/items needed from the client to complete the bookkeeping/reconciliation and send to the client's portal. This checklist would be good for documents such as bank statements or other various items needed to request on a recurring basis. It would be great if the feature could be in the form of a checklist and as documents are submitted, the item is marked as submitted/completed, on both the client portal and accountant portal. Also, it would be beneficial to have this feature with the option to set to recurring (monthly, quarterly, etc.). Also, once it is received by the accountant the ability to remove it from the portal for accountants who store documents in a different software or on their own servers.

I'd like to be able to run a report of all comments, include which task / client the comment related to, who made the comment and when, who resolved the comment and the actual detail of the comment.

Would be nice to ask a transaction question from uncategorized transactions in bank feed.

It would be really helpful if we had the option to have an announcement banner or section in the client portal. Out of Office notices, friendly reminders about important deadlines, etc. This would be extremely helpful as another way to manage client expectations. With this, we would be able to route clients directly to the portal for full collaboration, rather than relying on email, which is what we are trying to move away from. The goal is to have a single central location for client communication.

Before one of the most recent updates, we were able to view the client list immediately after logging in. It was so nice to have that information readily available without having to click around. I personally liked how I could click on the Xenett icon and would be taken to the client list. This allowed me to prioritize which clients to work on (which clients have responded and/or had requests). That information isn't available from the client drop down list. But now we have to go to the dashboard, then click client list, in order to view all of that information. It just added an extra step. Maybe there is a way for users to chose default view settings that allow if they want to see the dashboard first or the client list first.

Would like to see it as a singular list and not subdivided by payee name.

We should be able to have a way to clear mentions or resolved chats after they are completed. Mentions stay in the mention part forever. Those need a way to get rid of them. The resolved chats still show up on that comment line. They need to go away or STAY with that project when it is completed.