Feature Ideas
Submit IdeaA place where I can see the status of all client questions
Perhaps on my home dashboard, a module where I can see all my client questions and their status to be able to mark them resolved without going to each client's dashboard. Alternatively, if a client has responded to a question- do not send them the open items email for the same question/task.
Chynna1
Close Overview
We need an Overview screen that shows us all clients' monthly close statuses for the year. We are having to do this manually. Xenett's Client List screen is not sufficient.
Laura R3
Receipt Management
Anyone who manages receipts for clients would benefit rather than having to use hubdoc or a similar service. If the clients could easily upload them into their portal, they could be stored in a receipt folder where we could add tags to them and attach them to a corresponding expense.
Schare6
The ability for clients to split totals between accounts and classes
Many times, clients require a transaction total to be split across a couple of accounts and classes, and right now can only use comments to indicate that. Having the split option available would make their process more efficient and accurate, and increase their satisfaction with the Portal.
Merima B1
Bulk Apply & Resolve
When in the Client (Responded) Transactional Questions within the portal, if going to change the Name or Account, you can't apply and resolve. For example, we put some transactions to Waiting on Client so that we can ask things like "What is the purpose of this transaction," or "What is the name of this vendor/client"? Let's say I grab multiple to change the account to personal, and then just press resolve, it'll all go back to uncategorized entries in the project. Being able to "apply & resolve" would be extremely helpful and time saving. Also it would be super helpful to be able to bulk grab transactions from one button, not individually clicking each one like we do now. As stated we use the same type question for most transactions to keep it similar and not confusing for us or the client, but that groups our transactions depending on what question were asked (screenshot attached). With that being said, there's only a single bulk grab option (right next to Date/Type), but that selects every single transaction, no matter the question group. Often a certain group of questions will all be categorized to the same account, so being able to select per group would be nice.
Aaliyah0
W9 Request
Can the W9 Request include an attachment or way for the vendor to fill out a W9 not just to upload?
Kiresten2
Create Client Tasks from Emails
We need to be able to create tasks from emails. When a client emails asking for something to be done, instead of manually creating that in Xenett, we want to auto create the task from the email.
Shauna1
Bulk Resolve Notifications
Ability to press mark all as read or resolve all notifications under the bell
Kaylen Q1
Choose color for project status
When I create a new job status, I would like the ability to choose the color associated with the status. Right now the only color is gray.
Steve1
Custom Client Notifications
We are finally moving all of our clients over to the portal after setting up the month-end close process. One thing that we are trying to work around is notification settings. We want a way to set up more instant notifications for client questions submitted or responses that may come through, but we also want to differentiate between accountant questions and client questions for those notification settings. Are push notifications also going to be a thing at some point?
Meaghan1
Assign Tasks to Client
It would be nice to be able to have client facing tasks. For instance, entering a task, but being able to assign it to a client as an agreed upon to-do.
Shelley1
Ask a question in A/P or A/R detailed line items
AP and AR Aging are always areas we question so having the ability to send question on individual bills or invoices would be very helpful.
Katryna1
Highlight on clickable field or requested field on Client portal
The issue is that sometimes the client gets confused about which field they need to update, especially when coding for Sales Receipts. We've received many tickets from the team saying they can't choose the account for a Sales Receipt, but in reality, they need to select the product/service. It would be helpful if you could highlight the clickable field that the client needs to choose. For example, when we ask the client for the account and class, the system should highlight the Account and Class fields for Deposits and Expenses, and highlight the Product/Service field for Sales Receipts.
Suphawit2
The ability to add client's note to the transaction memo in bulk
At present, the client's comments can be added to the transaction memo directly in QuickBooks individually but the option to add them in bulk will be great.
Neha1
Calendar View for To-Do Items
In addition to the list, we'd like to be able to view a calendar view of the items and maybe able to drag them to different days right from there. Is that something Xenett could do?
Michael6